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Appeals
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Overview

If a stakeholder does not agree with a Planning Decision or Notice, they can appeal the decision or notice in the appropriate appellate court. Planning Appeals must be filed within the designated time period.

Navigate to Home > Permitting > Planning > Appeals

Add an Appeal

Users with the appropriate permissions can create appeals from the Appeals grid. Click +New Appeal . The Add Appeal wizard appears:

  1. Contacts
    1. Click + Select Contact and use the search fields to find a contact from the customer database. Or add a new contact by clicking +New Contact. Multiple contacts can be linked to a pre-consultation.

    2. Select the role(s) that applies to the contact, then click Apply

    3. Click Next
  2. Details
    1. Click +Select Application . This will link the appeal to the associated application.
    2. Select the Appeal Type from the drop down list as configured by the municipality.
    3. Optional: Enter a description 
    4. Then click Next 
  3. Notes/Files
    1. Click +New Note or +Select File(s) to add any notes and to attach files to the appeal.
      1. When attaching a file, locate the file from your computer to upload or Drag & Drop a file onto the Select File area.
      2. Enter a Description (optional) and click Upload File.
      3. Files can be downloaded from this page by selecting the file(s) and clicking Download Selected.
    2. Then click Add. The Appeal record appears with the information submitted.
    3. Information can be viewed or edited as needed by selecting the desired section on the left affiliate panel.
    4. Click Save if any changes are made.

View/Edit Appeals

Once the appeal is added to the grid, it is assigned an auto-generated Appeal #. Click on the Appeal # to access the Appeal Details page which displays all relevant information. If desired, use the Advanced Filter options to filter the grid by Appeal Type or Status. The left navigation affiliate panel provides access to all the linked elements such as Notes, Attached Files, Contact(s) etc. 

To edit any information in the Appeal record, select the desired option and make the necessary edits/changes.

Contacts

Details of the attached contact(s) will be displayed along with the Role of the contact (Applicant, Owner, etc.). A contact can be edited by clicking the pencil icon or deleted by clicking the Trash Can icon or additional contact(s) can be attached to the pre-consultation by clicking +New Contact or +Select Contact

Application

Click Save at the top left of the affiliate panel if any changes are made.

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