Overview

In Citywide Spaces, email notifications can be set up for when work orders or service requests are created that apply to a space. Navigate to Home > Assets > Spaces > Notifications

Create a notification

1. Click + Add Notification.
   The New Notification dialog box appears:
2. Enter a descriptive Name for the notification.
3. From the dropdown, select the applicable Hierarchy. Subsequently, this will auto-populate the associated Tier names to the selected Hierarchy below.
4. From the dropdown of each Tier's name, select the item(s) that require a notification for. (Hold down the Ctrl key to select more than one. Selected options will have a blue background.)
5. Select the User(s) that is going to receive the notification. (Hold down the Ctrl key to select more than one user.)
6. Click  Add.

View/Edit/Delete Notification(s)

To view the notification details:

1. Click the Edit icon ❶ in the Actions column. The Edit Notification dialog box appears, showing the Notification Name and the various Tier(s):
2. Edit the Name as desired, then proceed to click the applicable dropdowns to show and edit the selected item(s) in the Hierarchy and/or Tier names. 
3.  To add or remove an item from a Tier:
   1. Click the dropdown associated with it.
   2. Hold down the Ctrl key and click on a blue-shaded item to unselect it or click on an unshaded item to select it.  
   3. Repeat steps as required.
4. Click Save.

To remove a notification

1. Click the remove icon ❶ in the Actions column.
2. The Remove Notification box appears.
3. Click Remove.